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Team · 5 weeks · Teams of 5–25

Team Trust™

Psychological safety as a measurable practice.

Duration
5 weeks
Modules
5
Expected ROI
4.1x ROI
Tier
Team
Overview

A team-wide protocol that rebuilds trust through shared rituals, language and accountability. Output is a team that says the hard things early and recovers faster after friction.

Goal

Increase psychological safety.

Expected Impact
  • Higher psychological safety
  • Faster conflict resolution
  • Stronger retention
Objectives
  • 1Make psychological safety observable
  • 2Standardize feedback language
  • 3Strengthen accountability without fear
  • 4Lift trust score by 20+ points
Modules · 5
01

Trust Building

→

Surface the unspoken. Make agreements visible.

Exercises
  • Team trust audit
  • Working agreements
  • Vulnerability circle
▶
Video
What trust actually requires
9 min
Reflection Questions
  1. Where is trust thin?
  2. What unspoken rule needs naming?
  3. What agreement do we need?
Open interactive module →
02

Communication

→

Shared language. Fewer misreads.

Exercises
  • Clean ask framework
  • Async vs. sync map
  • Communication contract
▶
Video
The cost of misalignment
7 min
Reflection Questions
  1. Where do we lose meaning?
  2. Which channel is wrong for the message?
  3. What gets clearer?
Open interactive module →
03

Feedback

→

Real-time, two-way, low-friction.

Exercises
  • SBI feedback rep
  • Peer feedback sprint
  • Manager listening loop
▶
Video
Feedback as a team capability
8 min
Reflection Questions
  1. Where did I avoid feedback?
  2. What landed well?
  3. What needs a different frame?
Open interactive module →
04

Accountability

→

Clarity is kindness.

Exercises
  • RACI lite
  • Commitment review
  • Repair conversation
▶
Video
Accountability without blame
8 min
Reflection Questions
  1. Where did ownership blur?
  2. What did we repair?
  3. What ritual sticks?
Open interactive module →
05

Team Connection

→

Non-transactional time, on purpose.

Exercises
  • Weekly opener ritual
  • 1:1 cross-pairing
  • Team story circle
▶
Video
Belonging as performance fuel
6 min
Reflection Questions
  1. Who do I barely know?
  2. What ritual brought us closer?
  3. What do we want to keep?
Open interactive module →
Progress Tracking
  1. 1
    Trust Building
    In progress
  2. 2
    Communication
    Locked
  3. 3
    Feedback
    Locked
  4. 4
    Accountability
    Locked
  5. 5
    Team Connection
    Locked
Success Metrics
  • Trust score+22 pts
  • Conflict-to-resolve time-38%
  • Team eNPS+19
Expected ROI
4.1x ROI

Trust-strong teams ship 23% faster and lose 31% fewer people.